Refund Policy

We want customers to have a positive shopping experience. Refunds and replacements are handled as per the conditions below.

Return / Refund Eligibility

• Product is damaged during delivery
• Wrong product is delivered
• Product is missing from the package
• Issue is reported within the allowed return period

Non-Refundable Cases

• Used or opened product, where applicable
• Customer changes mind after delivery
• Incorrect address or failed delivery due to customer unavailability

Refund Time

Once approved, refunds may take 5–7 working days depending on your payment method and bank processing time.

Contact

For refund support, contact us at support@dryfruitbox.com.